Anytime Mailbox

So upset with myself that I did not just go back to a previous company I'd used for a virtual mailbox. I turned in all the paperwork the same day I placed the order. More than five days later. I still don't have approval from their vendor postal annex. I messaged on the 5th and 6th days and heard nothing back other than it's under review. 8th day: I went to the anytime chat that's supposed to be open at 6:00 a.m. PST and stated that customer service agents are replying under 3 minutes. I'm currently at 8 minutes & still waiting.

On the third day, two days after turning in the paperwork (the morning of the third day), I contacted anytime mail and told them I was already using the address and did not want any mail returned. They assured me they were going to let the vendor know, and none of my mail would be returned. But their vendor has not contacted me, and anytime, mail will not step in/ get involved to ensure that I get the service I paid for.

I also asked a bunch of starter questions that were never answered. I wondered what the process is for being notified of new mail. I never answered that question. I asked if there was an app (there is.) They never responded to the question, and I finally went to look for it after 6 days.

2nd update: Anytime I send an email saying that my issue was resolved (it wasn't). Contracted their vendor (the mailbox business.) Found out they never gave my information or documents to their vendor. I received another email giving me the starter information I had asked for on day three and finally received an email after multiple emails on day 8, seeing everything was approved. Not a 3-day wait. I'll be canceling in a week and a half. I would do it immediately, but I want to ensure I get any mail that's already been sent.

3rd update (day 9) Their vendor postal annex refuses to let me pick up my mail because it's not in the anytime mail system. They're blaming anytime mail. Anytime mail is saying it's postal annexes problem and I need to go to them. Meanwhile, my government paperwork and DMV plates are sitting at the postal annex, and I can't get them because of these two s***** companies.

4th update: anytime mail only allows pickup requests but does not allow you to say which day. So if you want to pick it up on a day different from the same day, you have to wait until that day; if you don't, it is canceled... & Returned to sender? How has this company stayed open?

5th update: because both companies are blaming the other, some of the Government mail is missing /, or the vendor won't admit they returned it or holding it. This includes my medical card (I need immediate medical attention) and appointment letter for approval for long-term disability. If I hadn't called SSI to change the address, I would never have known I had an appointment.

6th update. I have requested three times to cancel my subscription because there is no way to do it on the website. I got a voicemail (the phone didn't ring) asking ever so politely why I wanted to cancel a service I had just signed up for and how she could make it better for me. If she has a time machine, I'd like to hire her for different services than mail.

The application process has been chiefly straightforward. Online application. Document upload and virtual notary service, including weekends.

The approval process took a bit longer than advertised, which may be due to the Labour day holiday.

I highly recommend Anytime Mailbox. It is straightforward to sign up for a mailbox and verify the documents since they also provide a notary service. I've always had great help from the support team and have never encountered any issues. I have been signed up for this service for over three years and have had more than 20 mailboxes.

Great company with a fantastic virtual mailbox system. Easy platform to get started and a robust support system that can address any issues that you have. The website and services are easy to navigate with the service upfront and priced right. I recommend Anytime Mailbox to anyone that is looking to use virtual mailboxes.

We like the periodic improvements made to the platform. Anytime Mailbox has been responsive to many of our requests for such tweaks. My users appreciate the functionality of the Anytime Mailbox platform. Support has always been outstanding and very helpful. Online tutorials are excellent.

Overall it's been great! Pretty easy to use, and I like how you can design your packages however you'd like. Great management platform to handle mail and scale.

Mail is handled very quickly without having to forward it.

Virtual mail services are a great addition to my core business offerings.

The app and website are both dead simples. It's also much less expensive than my old mailbox and EarthClassMail. A real address is a huge plus.

I love it! It does exactly what I need it too plus it’s cheap.

Ease of use and ability to guide customers through the signup process.

Ease of use. After watching a couple of the training videos, my staff and I became very fluent in the software.

It's worth the low monthly fee. Excellent customer service. Highly recommend.

I have had no problem with the service.

They have been excellent. I received pictures of my box when it arrives. I get a prompt email, and I can decide if I want it sent then or held until a later date. I then get a picture before it leaves and get tracking along the way.