Sprinklr

Sprinklr Core is a Social Media Management Suite that offers 19 (at the time) social media management modules that are built with the sole purpose of significantly improving the customer experience. The solution helps businesses deliver excellent customer experience while making sure the voice of the customer is heard loud and clear so that businesses can act accordingly.

Sprinklr Core will help you reach, engage, and listen to your customer on over 25 popular social media platforms including Facebook and Twitter using a single platform to save your time and effort.

Sprinklr’s Experience cloud will help you enrich the customer experience thanks to useful and detailed customer data thanks to the email, CRM, and other legacy systems being plugged into the solution.

The solution is simple enough to use, and users can get the most of it a little time, but the setup does take some effort to get through it. However, once you’re past that initial learning process, you will be pleased to find out just how customizable and robust the solution is.

Another big plus for Sprinklr is the fact that they actually do listen to their customers; they take their feedback very seriously and are always working on improving and tweaking the platform so it can be of more use.

If you would like to give Sprinklr Core a shot, you can do so by requesting a free demo.

Who Needs This :

Cloud-based customer experience management solution that helps businesses of all sizes manage content marketing, social media, paid advertising, website and more.