Falcon.io is a social media marketing and customer experience management platform. This platform offers users the tools of social media publishing, listening, engagement, data management, and measuring.
The platform helps marketers and businesses deliver more personalized brand experiences. These brand experiences can be delivered and improved continuously based on enriched customer profiles and insightful customer data.
Falcon.io helps businesses map the customer journey for each customer in individual profiles and reach audiences with improved real-time content. With the platform, marketers can perform advanced content publishing and scheduling. The solution also has a single social inbox through which you can deliver real-time customer service and crisis management.
It also helps businesses save time and money thanks to audience profile data as well as campaign and team tracking. You can also manage team collaboration across departments to ensure that the tone of your brand stays consistent across every department of your business.
The solution is web-based, but it is supported on devices running Android and iOS, so you can always stay on top of your business regardless of where you are. If you think this is the solution for you, you should know that pricing varies and you should contact the vendor for more details if you are interested in the solution, and you can request a demo.
Who Needs This :
Falcon.io is a social media marketing platform that enables users to monitor, analyze, and respond to posts about their brand.
- Starting Price Not provided by vendor
- Price Details Unlimited channels and teams.
- Deployment Cloud, SaaS, Web, iOS, Android
- Support Business hours, Online
Social Media Management Software's Features
- Automated Publishing
- Brand Tracking
- Content Management
Conversion Tracking Customer Engagement Customer Targeting
- Multi-Account Management
- Multi-User Collaboration
- Social Media Monitoring