SugarCRM

Used by more than 50,000 businesses, Sugar CRM is a cloud-based application for account management, customer relationship management, marketing automation, and sales automation.

SugarCRM has been downloaded over 7 million times, thanks to the facts that it is available in 9 different languages and that it’s feature-rich and easily customizable.

Customizability comes from the fact that SugarCRM is an open-source platform and that it has a devoted team working 24/7 to ensure users get the best experience they could.

SugarCRM is also flexible regarding the deployment method you can download and install it on your local device, or you can use it as a cloud-hosted service with on installations needed.

SugarCRM can be used by small, medium-sized, or large businesses.

Another reason that has made SugarCRM very successful is a large number of communication channels available so you can reach customers in any way you can. You can contact them via personalized messages, phone calls, emails, one-to-one meetings, and social networks.

SugarCRM will list your contacts and attach all information you have about them to their profiles, and editing is as simple as adding the contacts; it only takes a few clicks and can be done literally in seconds.

The application’s reporting is intelligent and professional. It will summarize your performance and allows you to detect the issues to fix in the future.

A Dedicated Sugar Mobile App is available for those looking to work on-the-go and allows managers to track performance and work on their campaigns from anywhere.

Support is offered via Email, Phone, and live support.

Who Needs This :

SugarCRM can be used by small, medium-sized, or large businesses.