Incfile Review: Pros, Cons, & Alternatives

BY Basma F, Updated on Jul 30, 2023

*Disclosure: We earn commissions if you shop through the links below. Commissions do not affect our editors' opinions or evaluations.

Business formation services are perfect for many businesses. Incfile is a business formation service provider that offers many benefits like a registered agent service, LLC formation services, compliance, and many others to allow business owners to focus on growing their businesses.

This Incfile review focuses on who would benefit from business formation services, pricing, customers' opinions about Incfile, and answering FAQs. If you're wondering if Incfile is the right choice for your business, this review is for you.

So, if you're looking for a service provider to handle your paperwork, a provider of registered service agents along with tax consultation, accounting, and bookkeeping, Incfile is a good choice.

Let's find out more details about the services of Incfile, the pros and cons, and how they differ from their competitors.

C Corporation is a prominent business model best suited for businesses that want to trade shares publicly. A C corporation is a separate business entity that pays taxes directly on its profits. Similar to LLC formation, Incfile offers free C Corp filing.

S Corporation is a business model suitable for businesses that want to operate only in the US. S Corps can't have more than 100 shareholders and don't have to pay federal corporate taxes, so it's a good option for those who want to save money on business taxes. Incfile offers S Corp filing with zero formation fees.

When you form a nonprofit, you must follow many rules and regulations to get tax exemption. Like the C Corp, S Corp, LLC, Incfile takes $0 formation fees. You only pay for state fees. In addition to the zero formation fees, clients said that Incfile took care of everything.

A registered agent, also known as a statutory agent, provides a legal business address. So, you receive critical legal documents and business mail like official government business documents and franchise tax notices.

Incfile's registered agent service is free for the first year of your subscription. A free registered agent service is suitable for those who want to save money, especially at the beginning.

Incfile offers a virtual address service, which is quite a valuable service for small business owners who don't have a place to receive their mail and want to keep their real addresses private. Incfile offers virtual mailboxes in 24 different states. A prestigious virtual address from Incfile gives the business quite a professional image.

In addition to LLC, Corp filing, and the registered agent, Incfile gets businesses their Employer Identification Number or EIN in only one business day. LLCs and sole proprietorships need an EIN to file tax returns and to open a business bank account.

The EIN is a unique ID for your business to help your business become a legal business entity. You can file an IRS form SS-4 yourself or get help from Incfile.

Your business may need more than one business license, and sometimes you may need permits. In addition, every state has its unique regulations. As a result, finding out which business licenses you may need may be hectic and time-consuming.

Incfile offers a business license research package for $99 for those who want to know the business license required for their business type without exerting an effort on the search.

Incfile will remind you before your annual report filing is due.

Incfile also offers tax consultations along with accounting and bookkeeping. All packages of Incfile include quarterly bookkeeping and unlimited tax consultations in addition to one free tax consultation at the beginning. In addition, an accountant from Incfile will advise you on the best ways to save money.

They also offer bookkeeping software to help you keep track of your business finances. Part of the services that Incfile offers is a reconciliation of all transactions in your business bank accounts to track how you spend your money.

A DBA or "Doing Business As" is a business name different from the registered legal name. DBAs are fictitious business names, assumed business names, or trade names. Mainly, LLCs and other business structures don't need DBAs. They can use one only if they are unhappy about their business name and need to change it.

DBAs are mainly for sole proprietorships. You must file DBAs in every state where your business has a presence. With Incfile, you can file a DBA easily online. Incfile DBAs packages offer location-specific branding, product flexibility, streamlined rebranding, and privacy.

The Silver package includes the following services:

Who is it for?

The silver package is suitable for new business owners who need little help with the business formation process and are interested in saving money.

The Gold package includes all the services of the silver package plus the following:

Who is it for?

This package is suitable for those who want more services related to business entity creation. It's suitable for medium-sized businesses or anyone who want their business formed without worrying about paperwork.

As for the Platinum package, it offers the same services as the Gold package in addition to the following services:

Who is it for?

Of all the services, the platinum package takes care of the entire process, from the initial business forms to the domain name businesses need. As a result, it's a valuable package for businesses who would pay extra to let Incfile handle all paperwork and also get a professional business website and other perks like a business email.

In addition to the three packages, Incfile offers many different services:

On Trustpilot, Incfile reviews varied from those who loved the service to those who had some issues. One user was fascinated with their business website navigation. Another said that they responded quickly to problems whenever they appeared. Finally, one user was grateful they provided a step-by-step guide throughout the process.

As for the disadvantages, some people complained that the service was expensive compared to competitors. In addition, many people complained that they could not reach customer service.

On yelp, one customer said that the business formation services were perfect with Incfile. Their registered agent service, however, was expensive, and many service providers offered the same service at way better prices.

Various people complained about the customer service team. They said they were slow, unavailable most of the time, or unhelpful. In addition, some complained that the service was too pricey with no support. 

Others had an issue with the slow process, and they had to call the IRS themselves, which was quite a disappointment since they hired Incfile to act on their behalf and finish all the paperwork.

Our Incfile review won't be complete without mentioning how their services compare to their main competitors in the market (Legalzoom, Zenbusiness, Northwest Registered Agent, etc.).