Forward2me Review: Pros, Cons, & Alternatives
BY Reviano Team, Jan 22, 2025
Review Summary
Service Name:
Forward2me
Service Type:
Parcel Forwarding Service
Monthly fee:
None
Summary:
Forward2me is a parcel forwarding service company based in the UK. The company helps online shoppers ship purchased goods from online stores in the US, the UK, Japan, Turkey, or Germany to their desired destination for a fee.
Rating:
Forward2me is a renowned package forwarding service company in the UK. You may want to consider their service, with many international shoppers singing their praises. But before you do so, it makes sense to understand who they are and how they operate.
In this review, we introduced what Forward2Me is. We also highlighted their features, pros and cons, and shipping prices to ensure you have all the information you need to choose the best shipping service for your needs.
What is Forward2me?
Forward2me is an international parcel forwarding service based in the UK. The company helps online shoppers ship purchased goods from online stores in the U.S., the UK, Japan, Turkey, or Germany to their desired destination for a fee.
Foward2me offers online shoppers free addresses in the US, the UK, Japan, Turkey, and Germany to facilitate their products' easy storage, repackaging, and shipment. Moreover, this package forwarding company has many perks that encouraging international shoppers to use its services.
Who Would Benefit From Forward2me's Services?
What are the Services that Forward2me Provides?
Pros
Cons
How Does Forward2me Work?
Sign up for Forward2me account
You visit Forward2Me's website and sign up for a forwarding address (USA, Germany, Japan, Turkey, or UK address, depending on where you shop).
Shop at your favorite
e-commerce store
You visit your favorite e-commerce store (online shop) order your goods, and use your Forward2Me address as the delivery address.
Forward2Me receives your package
Your package is sent to their warehouse. There, it is inspected to ensure that it doesn't contain any illegal content that could hinder the shipping process.
Your package has been shipped
You must log in to your account, select the shipping courier service (DHL, FedEx, Royal Mail, etc.), and pay using a credit card, PayPal, or bank transfer account.
Your package arrives at your doorstep
While the process may appear straightforward, it usually takes approximately 1-4 working days (depending on the courier you choose) for shipped packages to arrive at your doorstep.
What Do Customers Say About Forward2me?
With an impressive rating of 4.5/5 on Trustpilot and 4.6/5 on Sitejabber, it’s easy to conclude that customers are pleased with the Forward2me package forwarding service.
Many pleased customers praised their outstanding service, quick delivery, and customer support, responding quickly to queries. Meanwhile, the few unpleased ones complained about auto cancel issues, poor packaging services, damaged parcels, lost packages, etc.
Mind you, some customers' dissatisfaction is sometimes down to issues Forward2Me can't control. Such issues include fluctuating fuel surcharge rates ( some courier companies review their fuel surcharges often, hence the fluctuation), failure of senders to provide purchase documentation, and the distressed UK labor market, which is affecting companies.
In purchasing documents, we advise shoppers to instruct senders to include all the product documentation in their package before sending it to Forward2Me.
Forward2me Frequently Asked Questions
Forward2Me is pretty good. This is evident by the impressive number of positive customer reviews from prominent review websites like Trustpilot, Sitejabber, and Feefo and the remarkable features associated with their services.
Yes, Forward2me consolidates packages, so you can combine multiple parcels into one shipment. This saves on international shipping costs.
Forward2me works with major carriers including DHL, UPS, FedEx and local postal services. This gives you flexibility on shipping speeds, costs and tracking options.
Yes, Forward2me offers 30 days free storage for your packages. This is useful if you are waiting for multiple packages to arrive for consolidation.
No, Forward2me does not charge membership fees. You only pay for the services you use, such as shipping, consolidation and optional extras like insurance or special handling.
Yes, Forward2me offers package insurance to protect your parcels against loss or damage during transit. The cost of insurance depends on the value of the items being shipped.
Yes, Forward2me offers return services. If you want to return a purchase they can send the parcel back to the retailer on your behalf.
Yes, forward2me is super-legit. This is based on the numerous reviews of its services, many of which praised its exceptional customer experience department, great value pricing, and quick delivery.
Yes, you can rely on the service provided by Forward2Me. However, there are mixed reviews concerning their reliability, with some customers complaining about lost or damaged parcels.
Forward2Me is very safe and secure. The package forwarding company boasts of an efficient logistics staff who ensure your packages are safe, secure, and delivered in good condition.
Forward2me accepts credit cards, PayPal and other secure payment methods.
Forward2me Alternatives & Competitors
Before doing business with Forward2me, it's crucial you are familiar with some of their competitors. This will help ensure you select the best parcel forwarding company for shipping needs.
Forward2me offers broader international shipping options than Stackry, supporting addresses in five countries, whereas Stackry only provides US and UK addresses. However, Stackry excels in experience, with 30 years in the industry, fast shipping within three days, and specialized services like hazmat processing. Stackry also offers a more generous 45-day free storage period, rewards programs, and VIP benefits.
On the downside, Stackry has fewer courier options (five versus Forward2me’s eight) and higher photo request fees. Overall, while Stackry’s service is robust, Forward2me generally offers lower shipping costs.
Pros
Cons
Planet Express stands out for its affordability, offering some of the lowest shipping rates among package forwarding services. However, it has only two address options (US and UK), compared to Forward2me’s four-country address options. Like Forward2me, Planet Express offers helpful services such as “shop for me,” consolidation, special requests, and photo options, and it serves businesses through a fulfillment solution, which Forward2me does not provide.
On the downside, Planet Express charges $5 + $2 per package for consolidation, while Forward2me offers it free. Additionally, Planet Express requires a minimum deposit ($5 or $50 for wire transfers) and has been noted for its poor customer service, which may not suit one-time or low-volume users.
Pros
Cons
Shipito, a well-known package forwarding service, offers US, Austria, and Canada addresses, whereas Forward2me provides addresses in five different countries. Shipito includes 90 days of free storage for premium members, compared to Forward2me’s 30 days. Additionally, Shipito stands out with its extensive shipping options, free package repackaging, and three free photos of incoming packages, unlike Forward2me, which charges for photos.
Shipito has some drawbacks: it charges $3 for consolidation (Forward2me offers this free) and has been noted for poor customer service and higher pricing. Despite its strengths, these cons may affect its appeal for some users.
Pros
Cons
MyUS and Forward2Me both excel in international package forwarding but differ in key areas. Forward2Me offers 30 days of free storage, whereas MyUS provides 30 days but charges for it. Forward2Me also has addresses in five countries (versus MyUS’s US and UK options) and more courier choices.
Both services include free consolidation, repackaging, and personal shopping. However, MyUS ships to 220+ countries (Forward2Me ships to 190+) and can ship restricted items like non-prescription medicines, which Forward2Me doesn’t handle. Additionally, MyUS covers fuel surcharges, while Forward2Me may apply fees for hazardous item shipping.
Pros
Cons
Final Conclusion
Forward2Me is one of the few package forwarding companies that offers four addresses. That alone is enough reason to consider them. However, you must also note your shopping needs and see if their features meet them before signing up for their services.
For instance, if you want to ship a product from the US and need a company that offers more than 50 days of free storage, you should choose Shipito rather than Forward2Me, as the former provides 90 days of free storage.
Overall, based on its impressive features and online reviews, Forward2Me is worth the try and is less likely to disappoint.