SugarCRM vs Microsoft Dynamics 365 2020


SugarCRM

Microsoft Dynamics 365
Overview
About

Used by more than 50,000 businesses, Sugar CRM is a cloud-based application for account management, customer relationship management, marketing automation, and sales automation.

MicrosoftÂ’s Dynamic CRM is a group of integrated business management solutions that allow businesses to automate field service, track leads, drive sales, and manage operations.

Best for
For Who SugarCRM can be used by small, medium-sized, or large businesses.Microsoft Dynamics 365 (Dynamics CRM) for small, medium and large businesses
Pricing
Starting Price $40.00/month/user$40 to $170/month/user
Price Details Per user per month, billed annuallySubscription
Free Trials YesNo
Free Demo NoNo
Free Plan YesNo
Deployment Cloud, SaaS, Web, Mac, Windows, Android, iosWeb, Android, iOS
Business Size
Product Details
Platform
Features
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Campaign Management
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer History
  • Customer Support
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing
  • Email Tracking
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation Integration
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile User Support
  • Opportunity & Pipeline Management
  • Project Management
  • Purchase Orders
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Status Tracking
  • Sync with Microsoft Outlook
  • Task Management
  • Task Scheduling
  • Task Tracking
  • To-Do List
  • Workflow Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Campaign Management
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer History
  • Customer Support
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing
  • Email Tracking
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation Integration
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile User Support
  • Opportunity & Pipeline Management
  • Project Management
  • Purchase Orders
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Status Tracking
  • Sync with Microsoft Outlook
  • Task Management
  • Task Scheduling
  • Task Tracking
  • To-Do List
  • Workflow Management
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