Salesforce CRM vs Microsoft Dynamics 365 2021

Microsoft’s Dynamic CRM is a group of integrated business management solutions that allow businesses to automate field service, track leads, drive sales, and manage operations.

• Billing & Invoicing
• Calendar Management
• Calendar Sync with Google
• Call Recording
• Campaign Management
• Contact Management
• Custom Fields
• Custom Forms
• Custom Landing Pages
• Customer Database
• Customer History
• Customer Support
• Data Filtering
• Data Import
• Data Import/Export
• Data Visualization
• Document Storage
• Drag & Drop Interface
• Email Integration
• Email Marketing
• Email Tracking
• Internal Chat Integration
• Lead Management
• Lead Scoring
• List Management
• Marketing Automation Integration
• Microsoft Outlook Integration
• Mobile Integration
• Mobile User Support
• Opportunity & Pipeline Management
• Project Management
• Purchase Orders
• Real Time Data
• Real Time Notifications
• Real Time Reporting
• Reporting
• Sales Analytics
• Sales Forecasting
• Sales Reporting
• Sales Tracking
• Social Media Integration
• Status Tracking
• Sync with Microsoft Outlook
• Task Management
• Task Scheduling
• Task Tracking
• To-Do List
• Workflow Management

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