Microsoft Dynamics 365 Vs. Zoho CRM - 2022 Comparison

Not sure if Microsoft Dynamics 365 or Zoho CRM is the better choice for your needs? No problem! See this side-by-side comparison of Microsoft Dynamics 365 vs Zoho CRM  based on features, product details, pricing, and read verified user reviews.

Microsoft Dynamics 365
Microsoft Dynamics 365
Zoho CRM
Zoho CRM
Overview
About

Microsoft Dynamics 365 CRM is a group of integrated business management solutions that allow businesses to automate field service, track leads, drive sales, and manage operations.

Zoho CRM is an online customer relationship management software solution designed to satisfy the needs of small to mid-sized businesses the best, but it still works for large-sized businesses and enterprises.

Best for
For Who Microsoft Dynamics 365 (Dynamics CRM) for small, medium and large businessesMultichannel CRM for businesses of all sizes
Pricing
Starting Price $40 to $170/month/user$12.00/month/user
Price Details SubscriptionSubscription
Free Trials NoYes
Free Demo NoNo
Free Plan NoNo
Product Details
Features
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Campaign Management
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer History
  • Customer Support
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing
  • Email Tracking
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation Integration
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile User Support
  • Opportunity & Pipeline Management
  • Project Management
  • Purchase Orders
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Status Tracking
  • Sync with Microsoft Outlook
  • Task Management
  • Task Scheduling
  • Task Tracking
  • To-Do List
  • Workflow Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Campaign Management
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer History
  • Customer Support
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing
  • Email Tracking
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation Integration
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile User Support
  • Opportunity & Pipeline Management
  • Project Management
  • Purchase Orders
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Status Tracking
  • Sync with Microsoft Outlook
  • Task Management
  • Task Scheduling
  • Task Tracking
  • To-Do List
  • Workflow Management
Deployment Web, Android, iOSCloud, SaaS, Web, Android, iOS
Business Size startup, medium
Rating
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