14 Tips for Improving Your Virtual Assistant’s Performance

Tips for Improving Your Virtual Assistant's Performance

One of the fastest-expanding professions nowadays is virtual assistance. Employing a virtual assistant can reduce your workload, save you money, and let you return to the duties that matter most, but only if you make the most of your abilities and manage your time well.

With these tips, discover the best ways to make the most of your virtual assistant’s time and productivity. The following tips are also helpful if you seek to improve your virtual assistant performance.

1. Prioritize

Being a virtual assistant offers great flexibility, which is one of the many benefits of this profession. Whether you want a traditional 9-to-5 schedule or something more flexible, you can find work that fits your needs.

However, once you begin working with a client, you’ll want to double-check that the timetable and environment you’ve established are a good fit for their needs. You must be available to work and do tasks according to deadlines.

2. Employ Appropriate Tools

Use efficient digital collaboration platforms while dealing with remote team members to ensure successful and efficient teamwork. Collaboration services like Teams or Slack make effective, continuing teamwork possible.

To prevent team members from getting confused, keep your toolset simple. Ensure your virtual assistant has been taught to use the tools you’ll provide them.

Along with collaboration programs, take advantage of a VoIP system. With a virtual phone number, you can make or receive calls from anywhere, whether a final call with colleagues or a welcoming call with clients.

3. Use a Project Management App

Being well-organized enhances performance in any endeavor, including virtual assistant work. Having a system in place to keep track of multiple simultaneous projects is essential. The app store is stuffed with options. Pick one, educate yourself on it, and put it to good use! If it doesn’t work for you, move on to something else.

4. Set Precise Expectations, Goals, and Deadlines

If you don’t specify your goals for the tasks you’ve allocated to your virtual assistant, they may become confused and unable to complete them. You should encourage him or her to ask questions to clarify instructions that aren’t obvious, even though they are professionals and have experience performing administrative jobs online. Providing this option reduces their need to speculate and makes it simpler for them to understand what you intend.

Establish firm due dates for any allotted work. This will help your virtual assistant prioritize tasks better and complete them on time. Most VAs have their own families or other responsibilities, so it’s helpful to consolidate tasks and know how much time they have to devote to each.

Think about how often you’d like to speak with your virtual assistant. At least once a week, right? How often (daily, weekly, monthly) will you need updates on their progress? By setting expectations for things like time tracking and preferred interaction methods (email, messaging apps, phone, or video chats), you may ensure a more streamlined workflow with fewer problems.

5. Don’t Carry the Burden on Your Own

To begin, make a list of everything you need assistance with. Virtual assistants can handle various assignments, and many have specific knowledge in areas like social media management, bookkeeping, day-to-day office management, sales calls, digital marketing campaigns, real estate administration, and tax return preparations. Once your to-do list is full, you may delegate tasks to your assistant and provide them with the necessary credentials to work remotely.

6. Focus on What Is Important

Whether it’s blogging, furthering your education, or developing a source of passive income, if you’re a VA having trouble fitting these activities into your day, try scheduling some time for them first thing in the morning. You’ll see results quickly, which will serve as a great incentive.

Even though necessary, those chores often get put off in favor of client work since, unlike client work, no one is waiting for us to accomplish them. Just go ahead and knock them out right away!

7. Don’t Be Afraid to Ask Questions

When working on a client project, if you have any questions about a certain step, don’t hesitate to ask. You won’t have to wait for an answer or guess it on your own. If you take the time to understand your assignments fully, your work will move more smoothly.

8. Develop Trust

To be successful in this position, you must be highly organized. Your client will not be available to do random quality-control checks. They can’t keep tabs on you all the time like that. Your ability to communicate and produce results is crucial to them. People are counting on you to follow through with what you’ve promised.

Therefore, you should aim to be someone people can count on. If you promise to do an activity within a specific time frame, you should try to meet that deadline.

In this day and age, it’s easier than ever to keep track of your many projects thanks to a variety of helpful tools and apps. Companies that use virtual assistants and other remote workers typically use time and attendance systems to monitor the efficiency of their staff.

9. Be Understanding

Hiring a virtual assistant will not miraculously fix all a company’s issues. Virtual assistants free up more time in your day by doing tedious or unnecessary administrative work. Let’s be honest, though; your digital assistant is not you. Expectations must be adjusted because he or she will not act as you would.

It’s important to allow time for any virtual assistant to get up to speed, whether they’re a complete rookie or have years of experience. At the outset of every relationship, both parties need to try to be adaptable. You will have to adjust your working methods to suit one another better.

10. Ensure Regular Interaction

If you’re working with a remote team member, you can’t afford to mess up the foundation of your success by not communicating well. Communicating the tasks to a VA clearly and simply is essential. Initially, checking in with your virtual assistant and setting up regular appointments is extremely important. In addition to ensuring that your virtual assistant understands their responsibilities, this also helps establish a solid foundation for a long-lasting professional connection.

11. Offer Realistic Timeframes

Delegating work requires setting and communicating firm timelines. Ensure your assistant understands what is expected of them and has everything they need to carry out their daily job successfully. If there is a deadline or many deadlines, you must convey this information to your assistant as soon as possible, preferably when delegating the project or assignment.

Naturally, virtual assistants are still only human, so there is a cap on how much work they can do in a given period. By providing them with a fair deadline, you increase the likelihood of them producing high-quality work.

12. Focus on the Specifics

Given the nature of the job (i.e., independent, with minimal direction from the client), paying close attention to detail is essential for success. One who pays close attention to detail can complete any assignment with the same level of care and precision, regardless of its size.

If you make a mistake, client finances and professional standings are on the line. Even the smallest mistakes, such as a misspelled word or omitted information, can frustrate and dissatisfy an email’s recipients.

No one is born with the innate ability to pay close attention to detail. Fortunately, it’s something that, with effort, you can learn and master.

13. Be Prepared to Handle Obstacles Well

It’s possible to feel pressure and tension as a virtual assistant, even if you work from home. Most customers are preoccupied with their issues and give little consideration to the work of their virtual assistants.

As a virtual assistant, you have to rely on your own skills instead of asking for assistance from your boss or coworker, as you would in a regular workplace. Having a resourceful mindset will also help you overcome obstacles.

Problems with the task are not the only things that can get in the way; things like power outages, poor network connections, and other technical glitches can also. You must adopt the right frame of mind and get ready for whatever difficulties may lie ahead.

14. Make Every Effort to Succeed

If you want to be successful as a virtual assistant, you need to push yourself to improve. Some days, an extreme difficulty may arise, necessitating extra effort to accomplish your goals.

Make it a priority to better your abilities. If you’re interested in bettering yourself through education, you might want to enroll in some online courses.


Employing a virtual assistant has certain benefits. However, several actions must be taken if you want someone or yourself to excel in this position. Spend a little time and effort on your performance, or if you are an employer, interact with your virtual assistant to develop a relationship. This will benefit your work productivity in the long run.

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