Forward2me Review: How it Works, Pros, Cons, and Alternatives

Forward2me review

Forward2me is a renowned package forwarding company in the UK. You may want to consider their service, with many international shoppers singing their praises. But before you do so, it makes sense to understand who they are and how they operate.

In this post, we introduced what Forward2Me is. We also highlighted their features, pros and cons, and shipping costs to ensure you have all the information you need to choose the best shipping service for your needs.

What is Forward2me?


Forward2me is a parcel forwarding company based in the UK. The company helps online shoppers ship purchased goods from online stores in the UK, Japan, Turkey, or Germany to their desired destination for a fee.

Foward2me offers online shoppers free addresses in the UK, Japan, Turkey, and Germany to facilitate their products’ easy storage, repackaging, and shipment. Moreover, this package forwarding company has many perks designed to encourage international shoppers to use its services.

Some of these perks or benefits include:

  • Fast delivery
  • Allows you to own a UK ship-to address ( tax-free)
  • Affordable delivery price
  • Consolidation ( allows customers to combine multiple shipments)
  • Ship worldwide… etc.

How Does Forward2me Work?

Here is a step-by-step process of how Forward2Me works:

1. Sign up for Forward2me account

You visit Forward2Me’s website and sign up for a forwarding address (Germany, Japan, Turkey, or UK address, depending on where you shop).

2. Shop at your favorite store.

You visit your favorite e-commerce store, order your goods, and use your Forward2Me address as the delivery address.

3. Forward2Me receives your package.

Your package is sent to Forward2Me’s tax-free warehouse. There, it is inspected to ensure that it doesn’t contain any illegal content that could hinder the shipping process. Afterward, it is repackaged and consolidated ( if required).

4. Your package has been shipped.

You must log in to your account, select the shipping courier service (DHL, FedEx, Royal Mail, etc.), and pay using a credit card, PayPal, or bank transfer account.

If you quickly make payment (before 11:00 am UK time on a work day), your package will be shipped the same day.

5. Your package arrives at your doorstep.

While the process may appear easy, it usually takes approximately 1-4 working days (depending on the courier you choose) for shipped packages to arrive at their final destination—your doorstep.

You may have to pay customs duties. However, this depends on the destination of your package. Ensure you sign for your packages when you get them.

Forward2Me is popular for its courteous and prompt service. However, sometimes, things might go wrong. If you encounter any issues, don’t hesitate to contact their excellent customer experience team via phone, email, or by filling out the contact form on their website. They’ll help you resolve the case pronto.

Forward2me Features

Before settling for Forward2me, you may want an insight into their features to know what to expect when you sign up for their international forwarding service.

If that is the case, here are some common and impressive features of the Forward2Me:

  • Offers tax-free UK warehouse/ address
  • Allows 30 days of free storage
  • Ships dangerous goods
  • Accepts credit cards, PayPal, bank transfers, and Bitcoin
  • Ships products using popular courier services shipping companies) like DHL, FedEx, DPD, TNT, Royal Mail, UPS, and Parcel Force
  • Provides customer support via phone, email, and contact form
  • Ships from the UK, Germany, Turkey, and Japan
  • Zero monthly or annual fees
  • Super reasonable FedEx rates
  • User-friendly interface
  • Offers prompt shipping and support service
  • Ship worldwide ( to more than 190 countries)
  • Ship goods at an acceptable price
  • Forward packages early

Forward2me Pros and Cons

No package forwarding company is perfect. In other words, all package forwarding companies have highs and lows. However, as a rule of thumb, you should go for a package forwarding company whose pros outweigh its cons.


  • Zero monthly or yearly fees
  • Tax-free UK address
  • An outstanding ship forwarder with affordable shipping fare
  • Four warehouse locations
  • Free extendable 30-day package storage
  • Offers excellent service and ships goods on time
  • Knowledgeable customer service staff
  • Offers Amazon and eBay Marketplace services so businesses and individuals can easily sell through eBay UK and Amazon UK.
  • Return handling and processing are carried out by Forward2Me staff (prices vary with each warehouse location)
  • Offers users personal shopping services
  • Tracks packages via assigned tracking number


  • Personal shoppers are allowed in just the UK.
  • Parcels are accepted with only one name registered to the account.
  • Per item, the photo fee is a little bit expensive

How Much Does Forward2me Cost?

Forward2Me doesn’t have a standard price for its parcel forwarding services. However, you can get a shipping cost estimate via an in-built calculator on their website. This calculator is designed to calculate your shipping costs based on your package’s weight, dimensions, and destination.

Special Handling Fees

Special handling fees are designed for fragile products or those requiring extra care. Unfortunately, Forward2Me doesn’t offer its users special handling services, so it has no special handling fees. However, this doesn’t mean they don’t handle fragile goods with care.

What do Customers say about Forward2Me’s Parcel Forwarding Service? (Forward2me reviews)

With an impressive rating of 4.5/5 on Trustpilot and 4.6/5 on Feefo, it’s easy to conclude that customers are pleased with the Forward2me package forwarding service.

Forward2me review

Many pleased customers praised their great service, quick delivery, and customer support, responding quickly to queries. Meanwhile, the few unpleased ones complained about auto cancel issues, poor packaging services, damaged parcels, lost packages, etc.

Mind you, some of the customers’ dissatisfaction is sometimes down to issues Forward2Me can’t control. Such issues include fluctuating fuel surcharge rates ( some courier companies review their fuel surcharges often, hence the fluctuation), failure of senders to provide purchase documentation, and the distressed UK labor market, which is affecting companies.

In purchasing documents, we advise shoppers to instruct senders to include all the product documentation in their package before sending it to Forward2Me.

How Good is Forward2me?

Forward2Me is pretty good. This is evident by the impressive number of positive customer reviews from prominent review websites like Trustpilot, Sitejabber, and Feefo and the remarkable features associated with their services.

Can Forward2me be Trusted?

Yes, forward2me can be trusted to deliver your package to your destination intact and at the designated time. But, it may be misleading to say that you should trust this company 100% as there are times when setbacks may happen. But overall, they have a good trust rating based on the amazing reviews on popular review platforms.

Are Package Forwarders Legit?

Yes, package forwarders are legit, as many of these companies are legally registered. Plus, they are reviewed by many customers online. Regardless, ensure you do your research before using a parcel forwarding company. 

Is Forward2me Legit?

Yes, forward2me is super-legit. This is based on the numerous reviews of its services, many of which praised its exceptional customer experience department, great value pricing, and quick delivery.

Is Forward2me a Reliable Service?

Yes, you can rely on the service provided by Forward2Me. However, there are a few mixed reviews concerning their reliability, with some customers complaining about lost or damaged parcels.

Is Forward2me Safe & Secure?

Forward2Me is very safe and secure. The package forwarding company boasts of an efficient logistics staff who ensure your packages are safe, secure, and delivered in good condition.

Forward2Me has customer-experience agents that provide excellent support services if you have any issues.  In case of a missing package, contact their support team ASAP. You can follow up on your complaint to ensure that they have an active investigation request ongoing to solve the issue.

Forward2me Alternatives & Competitors

If you aren’t satisfied with Forward2Me shipping services so far, you can consider other alternatives. However, before doing so, it’s best to understand how Forward2Me compares to these alternatives.



Shipito—a popular name in the shipping industry—differs from Forward2Me in many ways. First, unlike Forward2Me, they help online buyers ship products from the US, Austria, and Canada to countries of their choice.

Moreover, they offer more free storage (90 days) for premium members than forward2me (30 days). They ship with various couriers, making them the only package forwarding company that offers the most shipping alternatives.

Shipito also sends users three free pictures of incoming packages, whereas forward2Me requires a fee for this service. This package forwarding company offers free repackaging, personal shopping, mailing service, and a reward program.

While Shipito boasts many appealing features, it has its disadvantages. Firstly, Shipito charges a fee ($3) for their consolidation services, while Forward2Me charges nothing. Plus, unlike their competitors, they have poor customer service and charge exorbitant prices.

Verdict: Shipito is ideal for those who ship products from the US, Australia, and Canada to any destination of their choice. It is also recommended for individuals looking for a parcel forwarding company with extra free storage and multiple shipping options.

On the other hand, Forward2Me is good for shoppers looking for a reliable company that offers Germany, Turkey, or UK addresses to store and ship their goods.

Planet Express

Planet Express

While Forward2me has many excellent features, Planet Express—a young package forwarding service—has one feature that entices international shoppers—affordability. Planet Express has one of the cheapest overall shipping prices.

Unfortunately, unlike Forward2Me, which offers four addresses in different countries, Planet Express only has US and UK addresses. However, like Forward2Me, they offer users services like “shop for me,” special requests, photos, extra packaging, and consolidation. In addition, they use FedEx, DHL, and USPS courier services to ship packages. And they serve businesses via its fulfillment solution, a feature Forward2Me lacks.

Of course, Planet Express has its drawbacks. They charge $5+$2 per consolidation package, whereas Forward2Me charges nothing. Also, they have poor customer service, while Forward2Me doesn’t. Plus, users must deposit a minimum of $5 (or $50 for a wire transfer) to use their service, making it unsuitable for one-time users.

Verdict: Did you shop a UK website and look for a hassle-free proxy service to ship your products? Forward2Me can help.

This package forwarding company is suitable for individuals looking for a company that offers almost everything, from repackaging service, consolidation, personal shopping, excellent customer service, etc.

Planet Express is ideal for shoppers looking for a package forwarding company that services businesses and customers. They are your best bet if you need a cheap, reliable package forwarding company.


Stackry US Parcel Forwarding

Forward2me is superior to Stackry in terms of available addresses. While the former helps international shoppers ship products from four different countries, the latter serves shoppers looking to ship purchased goods from the US and UK alone. Regardless, Stackry still has some edge over Forward2Me.

Stackry has been in the shipping business for 30 years. They help individuals who shop from US and UK online stores ship their products to anywhere they desire. Stackry ships packages within three days. Unlike Forward2Me, they offer hazmat processing, including rewards, VIP programs, and more free storage (45 days). They also provide services like consolidation, repackaging, info requests, photos, and personal shopping.

Unfortunately, Stackry has fewer courier shipping options (five) than Forward2me (eight). And their photo request service is more costly than that of Forward2Me. In fact, overall, Stackry shipping costs are more expensive than Forward2Me, which charges less for their services.

Verdict: Stackry and Forward2Me are like the Messi and Ronaldo of the shipping industry. It’s hard to find which is the best. However, we recommend the former if you need a company that offers more free storage. We advise that you consider Forward2Me if you need a parcel forwarding company that offers commendable customer service and package forwarding services.



MyUS is another big name in the international shipping industry. Notwithstanding, Forward2Me has the edge over them in a few ways. First, Forward2Me offers 30-day free storage, while MYUS offers paid storage for 30 days. And while Forward2Me offers addresses in four different countries, MYUS offers addresses in the US and UK alone. Plus, they offer many options regarding courier services, compared to MyUS.

Like Forward2Me, MYUS offers services like free consolidation and repackaging, personal shopping, photographs, etc. But unfortunately, Forward2Me ships to 190+ countries while MYUS ships to 220+ countries. And while MyUS helps international shoppers ship restricted items like non-prescription medicines to their desired destination, Forward2Me doesn’t.  

Also, with MYUS, issues like fuel surcharges are put to rest. However, shoppers shipping dangerous items with Forward2Me may worry about paying additional emergency surcharge fees.

Verdict: Go for Forward2Me if you are looking for a package forwarding company with a track record of exceptional service, including one that offers more addresses.

On the other hand, consider MYUS if you are a business that ships in bulk. Or if you need a company that ships to more countries. However, steer clear if you hate extra shipping costs.

Final Words

Forward2Me is one of the few package forwarding companies that offer four addresses. That alone is enough reason why you should consider them. However, you need to note your shopping needs and see if their features meet them before signing up for their services.

For instance, if you want to ship a product from the US and need a company offering more than 50 days of free storage, it’s best you go for Shipito and not Forward2Me, as the former offers 90 days of free storage.

Overall, based on its impressive features and online reviews, Forward2Me is worth the try and is less likely to disappoint.

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