Best 10 Free Chatbot Tools to Boost your Business

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Chatbot tools are some of the best tools to come to the marketing scene in a while, probably since social media started.  Even though they are not as smart as we would love them to be, they’re gaining popularity like fire with every passing day.

The reason is simple; chatbots and chatbot tools are excellent for businesses. They allow companies to handle more customers with much less manual work.

Luckily, chatbots are now developed enough that there’re plenty of free chatbot tools for small businesses and startups. Those are the ones we are going to discuss in this article, so if you’re a startup or a small business owner/manager and want to use the technology without paying a premium, you’re in the right place.

Here are the top 10 best chatbot tools and platforms:

  1. ManyChat
  2. Chatfuel
  3. MobileMonkey
  4. Sequel
  5. Botsify
  6. FlOW XO
  7. Pandorabots
  8. Aivo
  9. DialogFlow
  10. Chatteron

+ Bonus All-in-one solution entirely for free! Stick to the end to find out.

If you’ve been reading my blogs for a while, then you know what I’m about to say: These are in no particular order. Just because one is further down the list doesn’t mean it’s not good enough.

I don’t believe in the concept of “best” objectively, but rather that there’s the best option for everyone depending on their business’s unique needs and requirements.

Enough chitchat. Let’s jump right into it.

ManyChat

ManyChat is considered by many as the best free chatbot builder available, and it’s easy to see why. You don’t need any coding or technical skills to create bots for Facebook Messenger using Manychat.

The platform uses a drag-and-drop functionality that is as easy as it could be.

Here’s a video that shows you how you can create chatbots with ManyChat in just 24 minutes:

 

Setting up a chatbot on Facebook is quick and easy thanks to the intuitive builder, and the bot will automatically start working once you’ve connected your Facebook page to ManyChat.

ManyChat allows you to set up welcome messages that your customers see once they open the chat with you and before they even send you any messages. You can set up automated responses to frequently asked questions.

The solution takes customer service to the next level as it can respond to messages with buttons, links, images, and even slides. But Manychat is more than a customer service Messenger bot; it can be a great help in your marketing efforts as well. Once a new user sends you a message, they become subscribers instantly.

Of course, they can also opt-out at any time quickly, but you will be able to use the chatbot to send them great content, news, offers, and more to keep them engaged and nurture them into loyal customers.

Another great feature by ManyChat is that it allows you to set up your broadcasts to go all at the same time if you want, which is excellent in case you want to make a flash sale or something similar.

What do you get for free?

ManyChat’s basic version is free. The basic version includes two broadcast sequences, unlimited broadcasts, and some promotional tools.

However, you are limited to 500 subscribers; for more subscribers and more advanced featured, you’ll need the pro package that starts at $10/month.

Chatfuel

Similar to ManyChat, ChatFuel allows you to create chatbots for Facebook Messenger without coding or technical knowledge. Here is a video showing you can do so in less than 10 minutes!

 

You can build an AI-powered chatbot in no time that can interact with your customers and prospects and answer their most common questions instantly.

With artificial intelligence, the chatbot will be able to keep the conversation going for as long as possible before it finally hands it over to a human agent who can drive the conversion home or who can handle more complicated inquiries that no bot can handle.

ChatFuel is a feature-rich AI-powered chatbot, and some of its features include adding and sharing content cards with customers, gathering information from the messages, and plenty of useful integrations with other platforms like YouTube, Instagram, Twitter, and more.

These integrations make it easy for businesses to sync their accounts on all social media platforms with their chatbot.

Similar to ManyChat, users will be able to send a series of automated welcome messages to their users who opted in and send follow-up messages for users who have just discovered the chatbot.

Reliability is one of Chatfuel’s most significant advantage, and this is backed up by some of the big brands using the platform for their Chatbots like Volkswagen, Adidas, and more.

What you get for free

Due to changes they’ve made in September of 2019, a startup or a small business will be able to use Chatfuel entirely for free and use all of the essential features, but if you want more than 1,000 subscribers or more advanced features, you will need to get a paid version. Paid subscriptions for Chatfuel start at $15/month.

Mobile Monkey

Mobile Monkey is a chatbot builder for marketers to help them take their Facebook Marketing Campaigns to the next level and automate their customer service. The App can help your business with several lead generation efforts such as list building

The solution can be set up to answer the most frequently asked questions of your customers and leads instantly at any time of the day, maximizing your chances of converting your leads into customers, and bringing better results for your marketing campaigns.

Once the AI detects a high-quality lead, it will notify you so one of your agents can take over the live chat and nurture the lead to conversion smoothly.

It also enables businesses to deliver their content and offers right into their leads’ inbox thanks to messenger ads. You also get chat blaster and Q&A triggers.

More experienced marketers will love Mobile Monkey’s advanced features, such as their drip campaigns and bot analytics.

This platform offers plenty of integrations with third-party apps and platforms. These integrations include Salesforce, HubSpot, Zapier, Google Sheets, GotoWebinar, and WebHook.

What you get for free

Mobile Monkey’s free plan is perfectly tailored for entrepreneurs and small businesses, and it gives you access to all its essential vital features.

You get access to their code-free chatbot builder, chatbot templates, and their audience segmentation tools. You also get access to 7 of their lead magnet tools and live chat support.

Unfortunately, it limits you to only 1,000 campaign sends, and for more, you will need to upgrade to their paid plans, which start at $19/month.

The paid plans also give you access to more advanced features such as their bot analytics.

Sequel

Sequel is another active player in the no-coding chatbot platforms, but Sequel doesn’t let you start building chatbots from scratch, but instead, it gives you a chatbot template, to begin with, which you can then customize entirely to your vision.

The customization is done with their super intuitive drag-and-drop editor. Sequel aims to simplify the process of building a conversational chatbot as much as possible while keeping the chatbot engaging to the customers and useful to the business.

You can even use Sequel to build interactive quizzes and games that keep your customers engaged.

Sequel uses natural language processing to understand the customers and give them the best answers.

As for the templates mentioned before, you can find templates for personal assistants, influencers, publishers, and more – making building your bot a time-efficient process by giving you the elements you need right away.

After building your pots, you will be able to publish it on Facebook Messenger, WhatsApp, Slack, LINE, Telegram, Viber, and Kik in no time.

What you get for free

Sequel’s basic version is completely free, but they have not publicly stated their pricing plans. To know what you get with their premium versions, you will need to contact their sales team.

Botsify

Botsify is a chatbot builder that allows you to build intelligent chatbots for your websites to keep the conversation with your customers alive.

It also uses a drag-and-drop user interface so you can develop your conversational chatbot that uses Artificial intelligence and machine learning to give your customers and leads the answers they need and determine when the conversation must be transferred to a human agent.

The app also offers conversation forms that help businesses collect information about their leads through the conversations they’re having with your chatbots.

Then, Botsify takes things further by providing multiple plugins to help you get more out of it using available integrations with Google search, a Shopify store, or your RSS feed.

Botsify’s plugin for WordPress is of great help for bloggers and small businesses looking to help their customers while keeping them on the website and not having to move the conversation to another platform like email or Facebook.

The bots built by Botsify support audio, images, and video to keep the conversation rich in media and keep the other end engaged.

What you get for free

Botsify lets you build one chatbot entirely for FREE and gives you all the necessary features, but it does limit you to 100 unique users only.

For more users – or even unlimited users – and more advanced features, you will need to purchase a premium subscription. Their paid plans start at $50 per month.

Flow XO

Flow XO is a chatbot platform that enables users to build chatbots to converse with their customers on any platform they’re using. You can quickly develop and deploy your chatbot.

This 2-minute video will show you how to set up a Facebook Messenger bot with Flow XO

 

But Flow XO is not limited to Facebook Messenger, and in fact, with over 100 integrations, Flow XO can work with almost all major third-party platforms like Gmail, LinkedIn, Buffer, GitHub, MailGun, and more.

Flow XO lets you start with a pre-designed template, then use the drag-and-drop editor to build it to your vision. Flow XO will take care of the hosting, even for the free version.

This solution is feature-rich, and it offers multi-language support as well. You can create a custom link to your bot, send attachments in bot messages, create personalized messages, and embed the chatbot directly on any website.

What you get for free

Flow XO offers a free plan that allows anyone to build up to 5 bots, but it does limit you to only 500 interactions. For more bots and more interactions, you will need to upgrade to a plan. Paid plans start at $19/month.

Pandorabots

Pandorabots is where developers go for building chatbots, and they claim that the platform is used by more than 250,000 developers who have developed over 300,000 bots that were used to send over 60 billion messages.

Their platforms offer an application programming interface (API) that gives developers the power to deploy their unique bot almost anywhere – taking the experience of chatbots to the next level, and making it possible to use the chatbot on any social media platform.

The platform does offer some user-friendly features, and it has some integrations available, but it isn’t built for the regular user.

PandoraBots is where you go to develop a specific chatbot that you wouldn’t otherwise be able to make with other AI chatbot builders, but it requires a developer or an experienced user to do so.

What you get for free

PandoraBots isn’t a free platform, and unlike other solutions on this list, small businesses and startups can’t use it out of charge. It is, however, pretty inexpensive, as you can build up to 10 bots and send up to 100,000 messages.

It does, however, charge you $0.0025 per month. If you have a small database of subscribers, the cost for you will be almost nothing.

If you’re a startup, you should also check the best CRMs for startups here and learn how they can substantially help your business grow.

Aivo

Aivo is a chatbot platform that empowers your customer support team and helps your business respond to your customers in real-time through text or voice.

This helps your business in many ways; it increases conversions because customers are more likely to buy from the business that responds more quickly to them, it strengthens your relationships with your existing customers and turns them into repeat customers, and it optimizes your resources and helps you do more with fewer resources.

This chatbot platform is aimed at large businesses and enterprises, so its offerings are more advanced.

Aivo’s bots can adapt according to the rules of each channel, it responds automatically with personalized answers depending on the data it has on your customers, and it integrates with plenty of third-party applications and platforms like Live, Salesforce, Zapier, and more.

The analytics of Aivo helps you understand how your business is performing better, and their training makes onboarding new agents less time- and resource-consuming. It also comes with free content packs to kickstart your campaigns.

What you get for free

Unfortunately, Aivo doesn’t offer a free plan, and their paid plans start at $192 per month. It does, however, come with a free 14-day trial, after which you can get in contact with their sales team.

DialogFlow

DialogFlow gives users a way to interact with the products. It can build text and voice-based conversational interfaces. The solution is user-friendly and very easy to use and has one of the best Natural Language Processing in the business.

There is a good reason behind it; it’s built by Google. 

This solution is so powerful because it was built on Google’s infrastructure and it uses Google’s Machine learning. There is no other company in the world that has a more powerful AI than Google, and Dialogflow makes use of this AI for understanding the customers.

This app was also built from the ground app to be optimized for Google Assistant which is now used by more than 400 million devices around the world. It works on any device, on any platform, and Google will keep updating it regularly to make it better and better as they do with their services.

What you get for free

The free plan of Dialogflow gives you unlimited text requests and up to 15,000 voice requests per month.

It also limits you to only 3 Queries per second. It does give you access to community and email support.

ChatterOn

If you want to build Chatbots fast, ChatterOn should be at the top of your list. It promises users they can build Chatbots in under five minutes. Their recipe is similar to others on this list; you start by choosing from their 20-prebuilt bots and follow this up by easily customizing it using their simple builder.

ChatterOn uses artificial intelligence and machine intelligence to make their chatbots conversational. It also keeps these conversations engaging to your leads and customers.

The Chatbots support all forms of content formats, including photos, videos, gifts, buttons, and even carousels.

You can even add ads to the conversations and monetize your bots; these will be contextual ads from Radbots.

What you get for free

ChatterOn is available for free and gives you access to all its features and lets you build unlimited Chatbots. The only limitation is that you’re only allowed to send 15,000 messages per month with the free plan. If you go over this limit, you will have to start paying $0.0010 per message.

Bonus: HubSpot Conversations

 

HubSpot Conversations is not only a Chatbot builder. Instead, it combines live chat, team emails, and an intuitive chatbot builder into one platform. This essentially gives any business the messaging tools to have personalized conversations with leads and customers.

The solution can be used by managers, customer support, and marketers. It is the free all-in-one solution small businesses need, and that fact that it’s part of the HubSpot family just makes the deal sweeter.

Being a HubSpot tool, you get all the expected benefits; the user-friendly look and feel, the seamless integrations with other HubSpot tools, the cloud backup of your contacts, and more.

HubSpot conversations allow you to build chatflows using their visual chatflow builder that’s easy to use. It enables users to create their custom messages and quick replies to choose from. The visual chatflow builder makes it easy for users to handle complex chatflows more easily.

You can also enroll anyone in a workflow from a chatflow conversation, meaning you will be able to directly deliver content on a page without needing to send the person to a landing page with a form on it.

HubSpot Conversations will also be able to capture anyone’s email and other information from the bot and then enroll the lead in a new chatflow where you can send them content and follow-up messages.

What you get for free

According to HubSpot, you will get everything for free, but the limitations are not clear.

Keeping HubSpot’s track record in mind, I believe the pricing will be very competitive. Small businesses will probably be more than happy with the free version. To learn about their premium subscriptions, you can contact HubSpot here.

That’s it. Now it’s back to you. Make sure to identify your own unique needs. Then, find out what the best option for you depending on those needs. I would also love it if you tell me in a comment whether you have used chatbots before? Do you think they’re the future?

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